TM
Tricia M
1 reviews | Active since May 2026
03 Jun 2026, 10:51
EXCELLENT SERVICE
Lynn Ilunga was amazing whilst helping me with my boy Fynn that was hospitalised at a vet. I called asking for her, she called me back 5 mins later - after hours. She explained everything we needed to know. She was sincere, friendly and highly efficient. She followed through with us on the case from start to finish. She also sent a follow up email asking how he was doing. Thank you Lynn.
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Oneplan Insurance's replyOfficial
03 Jun 2026, 10:54Hi Tricia,
Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and are delighted to hear about the exceptional support you received from Lynn.
We understand how stressful it can be when a beloved pet is hospitalised, and it means a great deal to know that Lynn was there to support you during such a challenging time. Going the extra mile, providing clear guidance, and consistently following up reflects the level of care and dedication we strive to provide.
Your recognition of her sincerity, friendliness, and efficiency is deeply appreciated. We’re especially pleased to hear that she stayed engaged throughout the process and checked in on Fynn afterwards, this kind of personal care truly makes a difference.
Thank you for trusting Oneplan. We wish Fynn a speedy recovery and are always here to support you both.
Kind regards,
Oneplan.
Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and are delighted to hear about the exceptional support you received from Lynn.
We understand how stressful it can be when a beloved pet is hospitalised, and it means a great deal to know that Lynn was there to support you during such a challenging time. Going the extra mile, providing clear guidance, and consistently following up reflects the level of care and dedication we strive to provide.
Your recognition of her sincerity, friendliness, and efficiency is deeply appreciated. We’re especially pleased to hear that she stayed engaged throughout the process and checked in on Fynn afterwards, this kind of personal care truly makes a difference.
Thank you for trusting Oneplan. We wish Fynn a speedy recovery and are always here to support you both.
Kind regards,
Oneplan.
Oneplan Insurance's reply03 Jun 2026, 10:54
Official
Hi Tricia,
Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and are delighted to hear about the exceptional support you received from Lynn.
We understand how stressful it can be when a beloved pet is hospitalised, and it means a great deal to know that Lynn was there to support you during such a challenging time. Going the extra mile, providing clear guidance, and consistently following up reflects the level of care and dedication we strive to provide.
Your recognition of her sincerity, friendliness, and efficiency is deeply appreciated. We’re especially pleased to hear that she stayed engaged throughout the process and checked in on Fynn afterwards, this kind of personal care truly makes a difference.
Thank you for trusting Oneplan. We wish Fynn a speedy recovery and are always here to support you both.
Kind regards,
Oneplan.
Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and are delighted to hear about the exceptional support you received from Lynn.
We understand how stressful it can be when a beloved pet is hospitalised, and it means a great deal to know that Lynn was there to support you during such a challenging time. Going the extra mile, providing clear guidance, and consistently following up reflects the level of care and dedication we strive to provide.
Your recognition of her sincerity, friendliness, and efficiency is deeply appreciated. We’re especially pleased to hear that she stayed engaged throughout the process and checked in on Fynn afterwards, this kind of personal care truly makes a difference.
Thank you for trusting Oneplan. We wish Fynn a speedy recovery and are always here to support you both.
Kind regards,
Oneplan.