EL
Edmund L

1 reviews | Active since Jan 2018

18 Jan 2018, 09:02

Excellent service

I had a call from the call center agent, her name is Letticia Dichaba. Due to a mistake on my side my account was not paid. During the conversation with Letticia, she explain and gave me some options which i found to be very helpful. I have to say it was an absolute pleasure to have spoken to Letticia and she is extremely competent with her work and have fantastic customer service s****s and she is very knowledgeable. She is a star for your company. Well done and thank you for the outstanding service i received.

Edmund Lowe

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Jan 2018, 09:27
Official

Hi Edmund,

Thanks for the awesome feedback! Letticia is a true star! We will be sure to pass the message on to her.

Thank you for choosing Oneplan for your healthcare needs.

Regards,

The Oneplan Team