tT
tammyzn T

1 reviews | Active since May 2016

23 Jul 2021, 18:49

Excellent service

Thank you to Denzil and Oneplan for urgently assisting me with my mum pre-auth for Hospitalisation. She had a freak accident and broke her wrist. Your service and attention to detail is highly appreciated…also Pumla from pre-auth assisted me with radiology and still followed up once I was done in that department.excellent service ???

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Jul 2021, 00:08
Official
Hi Tammy,

Thank you for sharing your service experience with us and for complimenting Denzil and Pumla on their excellent customer service. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.  We are delighted to hear that despite the circumstances Denzil and Pumla has made such a lasting impression on you and we will be sure to recognize their efforts. Our well wishes are with your mom and we wish her a speedy recovery. 

Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
    
Kind Regards,
Oneplan