SL
Simone L
1 reviews | Active since Jul 2024
18 Jul 2024, 10:20
EXCELLENT PRODUCT AND SERVICE!
I am incredibly impressed with Oneplan Pet Insurance! I have four dachshunds insured with them, and the experience has been nothing short of excellent. They provide prompt, professional, sympathetic, and extremely helpful service. Their communication is top-notch, always keeping me informed and updated. Recently, one of my doggies had a back operation, and I want to give a special shout-out to Kim Street for her exceptional support and for keeping me in the loop every step of the way during this stressful time. I highly recommend Oneplan Pet Insurance to any pet owner. Thank you, Oneplan, for taking such great care of my fur babies!
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Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
18 Jul 2024, 12:49Hi Simone,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from Kim and the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from Kim and the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give our love and well wishes to Schnapps, Peppi, Tito, and Twinkles.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply18 Jul 2024, 12:49
Official
Hi Simone,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from Kim and the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from Kim and the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give our love and well wishes to Schnapps, Peppi, Tito, and Twinkles.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
SL
Simone L's updateReviewer Update
18 Jul 2024, 13:03And I rest my case! Even mentioning my kiddos by name. ;-) You're the best!
SL
Simone L's update18 Jul 2024, 13:03
Reviewer Update
And I rest my case! Even mentioning my kiddos by name. ;-) You're the best!
Oneplan Insurance's replyOfficial
19 Jul 2024, 16:13Thank you Simone 😊
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply19 Jul 2024, 16:13
Official
Thank you Simone 😊
Kind Regards,
Oneplan
Kind Regards,
Oneplan