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siphompiyakhe S
1 reviews | Active since Jan 2017
29 Aug 2024, 10:05
Excellent product and customer service
I have had the best experience with Oneplan Pet Insurance from installation of the policy for my dog Asterix. From puppy to senior dog and sadly to him passing I was assisted in a very professional manner and all claims were met with the highest expectation.
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Oneplan Insurance's replyOfficial
29 Aug 2024, 12:20Hi Sipho,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, Asterix was so lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, Asterix was so lucky to have found a family as loving as yours.
We are pleased to know that you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Asterix forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply29 Aug 2024, 12:20
Official
Hi Sipho,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, Asterix was so lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, Asterix was so lucky to have found a family as loving as yours.
We are pleased to know that you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Asterix forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan