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Nicola N

1 reviews | Active since Jul 2025

02 Jul 2025, 09:55

Excellent Customer service! Rutendo Adelaide assisted me on WhatsApp with updating some of my policy details, Rutendo was immediately there to assist me with a very friendly and professional tone, and kindly answered all my questions

Excellent Customer service! Rutendo Adelaide assisted me on WhatsApp with updating some of my policy details, Rutendo was immediately there to assist me with a very friendly and professional tone, and kindly answered all my questions. Very impressed, since I’m typically averse to calling companies on the phone (due to anxiety) and would rather WhatsApp or email, and the whole experience was very seamless. Thanks Rutendo😊

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply02 Jul 2025, 09:56
Official
Hi Nicola, 

Thank you for sharing your service experience with us. Your 5 star rating on the service received from Rutendo is highly valued and we look forward to keeping you impressed for the years to come. 

Thank you for choosing Oneplan as your preferred insurance. 

Kind regards, 
Oneplan.