DB
Daniel B

1 reviews | Active since Sept 2020

05 Aug 2024, 18:18

Excellent customer service from Mr Patel. From Claims Department. He went above and beyond is duty.!

I would like that give my heartfelt thanks to Mr. Patel from the Claims Insurance department. He was so professional, diligent and knowledgeable. When I called him on Monday July 29 and advised him about the accident I had with my car on the Friday night. He assisted and guided me through the whole process. By Friday my Claim was approved. He is a great asset to your company and please pass on my gratitude. Thank you Mr. Patel, your assistance is highly appreciated.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Aug 2024, 18:33
Official
Hi Daniel,

Thank you for sharing your service experience with us. 

We are so sorry to hear about the events that have occurred, an accident like this is always an unpleasant experience, we are however pleased to hear that besides the current situation, Yaeesh Patel was able to assist professionally and with compassion during this difficult time. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Yaeesh for assisting you in a wonderful manner. 

Our love and well wishes are with you. 
   
Thank you for being a part of the Oneplan Family.
 
Kind Regards,
Oneplan