lL
lize L
1 reviews | Active since Mar 2021
06 Oct 2021, 21:30
Excellent customer service
Our husky just passed away, it's never easy losing a fur baby. OnePlan pet insurance made the process bearable and I was pleasantly surprised with a parcel from them this morning with a hand written condolence note. Thank you for the excellent customer service we appreciate it!
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Oneplan Insurance's replyOfficial
07 Oct 2021, 00:24Hi Lize,
We are so sorry to hear about the passing away of your fur-baby Siren. Our deepest sympathies to you and your family. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Siren was lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Please give our love to Jude and Prince. May the memories you share with Siren forever be close to you heart.
Kind Regards,
Oneplan
We are so sorry to hear about the passing away of your fur-baby Siren. Our deepest sympathies to you and your family. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Siren was lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Please give our love to Jude and Prince. May the memories you share with Siren forever be close to you heart.
Kind Regards,
Oneplan
Oneplan Insurance's reply07 Oct 2021, 00:24
Official
Hi Lize,
We are so sorry to hear about the passing away of your fur-baby Siren. Our deepest sympathies to you and your family. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Siren was lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Please give our love to Jude and Prince. May the memories you share with Siren forever be close to you heart.
Kind Regards,
Oneplan
We are so sorry to hear about the passing away of your fur-baby Siren. Our deepest sympathies to you and your family. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Siren was lucky to have found a family as loving as yours.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Please give our love to Jude and Prince. May the memories you share with Siren forever be close to you heart.
Kind Regards,
Oneplan