LN
Lusanda N
1 reviews | Active since Dec 2011
02 Feb 2021, 07:30
EXCELLENT CUSTOMER SERVICE
After the back and forth with requesting the insurance to cancelled as my spouse is deceased, I was annoyed and tired and luckily an angel saved the day.
I spoke to a helpful and helpful Rene ***ley. She even called to back to assist me. She went above and beyond. Thank you Rene, may you be blessed abundantly.
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Replies (1)
Oneplan Insurance's replyOfficial
02 Feb 2021, 11:56Hi Lusanda,
We are so sorry to hear about the passing away of your spouse. Our clients are important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face. Please accept our heartfelt sympathies on the loss of your loved one.
Thank you for letting us know how kind and helpful Renee was. We are glad that besides the current situation she was able to assist professionally and with compassion during this difficult time.
We are so sorry to hear about the passing away of your spouse. Our clients are important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face. Please accept our heartfelt sympathies on the loss of your loved one.
Thank you for letting us know how kind and helpful Renee was. We are glad that besides the current situation she was able to assist professionally and with compassion during this difficult time.
May the memories you share with your loved one forever be close to you heart.
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply02 Feb 2021, 11:56
Official
Hi Lusanda,
We are so sorry to hear about the passing away of your spouse. Our clients are important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face. Please accept our heartfelt sympathies on the loss of your loved one.
Thank you for letting us know how kind and helpful Renee was. We are glad that besides the current situation she was able to assist professionally and with compassion during this difficult time.
We are so sorry to hear about the passing away of your spouse. Our clients are important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face. Please accept our heartfelt sympathies on the loss of your loved one.
Thank you for letting us know how kind and helpful Renee was. We are glad that besides the current situation she was able to assist professionally and with compassion during this difficult time.
May the memories you share with your loved one forever be close to you heart.
Kind Regards,
Oneplan
Kind Regards,
Oneplan