BN
Bianca N

1 reviews | Active since May 2023

27 Oct 2023, 11:04

Excellent customer service by Sheldon Naidoo Oneplan Insurance

I was assisted by Sheldon Naidoo,

He was so patient, kind and helpful after I requested information about the progress of my claim and refund. It really encouraged me on a difficult day and I can really say I am so happy with OnePlan if they employ such excellent customer care staff like him.

Thank you Oneplan and Sheldon - made my day :)

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply27 Oct 2023, 14:30
Official
Hi Bianca,

Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Sheldon and the team on their excellent customer service, we strive to achieve this in every single interaction, and we are so proud of the team for assisting you in a wonderful manner. We will be sure to recognize their efforts. 

Our love and well wishes are with you.
 
Thank you for choosing Oneplan for your insurance needs. 
        
Kind Regards,
Oneplan