NG
Nosibulele G

1 reviews | Active since Aug 2021

26 Aug 2021, 17:26

Excellent customer service and being the best problem solver

All thanks to Mereshnie Dheepnarayan for finally assisting me with my query, Mereshnie has been very helpful. She made me understood what the issue was and came up/ or rather suggested the best solution for me. What stood up for me was her acknowledging that she did not have all the answers, but tried her best to investigate and returned back to me with clear feedback. Thank you Mereshnie .

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Aug 2021, 17:51
Official
Hi Nosibulele,

Thank you for the positive feedback. We are pleased to hear that Mereshnie was able to assist you in a wonderful manner. Our clients are important to us. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances the Mereshnie has made such a lasting impression on you. 
  
Thank you for being part of the Oneplan Family.
  
Kind Regards,
Oneplan