TP
Tlhompho P

1 reviews | Active since May 2023

17 May 2023, 18:09

Excellent customer service

an exceptional customer service I received indeed from Sithembiso Mdidimba. In a time of need, sick and trying to process a claim while the claims department was giving me the roundabout Sithembiso came through for me. We really need more people like Sithembiso at the forefront. A big thank you to Sithembiso

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply17 May 2023, 18:44
Official
Hi Tlhompho,

We love that Sithembiso made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that despite the circumstances Sithembiso has made such a lasting impression on you, and we will be sure to recognize his efforts.
 
Our love and well wishes are with you, may you have a speedy recovery. 
   
Thank you for being a part of the Oneplan family.

Kind Regards,
Oneplan