DH
Danler H

1 reviews | Active since Jan 2021

29 Jan 2021, 10:13

Excellent Customer Care Agent - Tamarin Herbert

I had an ongoing query with Oneplan since October 2020. Upon calling Oneplan, 28 January 2020, I was connected to an absolutely fantastic customer care agent Tamarin Herbert. She was friendly and was able to resolve my query within a matter minutes. She is a fantastic example of great customer care and so long as people like herself are working for Oneplan I will happily continue to be a loyal costumer. Thanks Tamarin you are an absolute star!!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Jan 2021, 15:12
Official
Hi Danler,

Thank you for sharing your service experience with us and for complimenting Tamarine on her excellent customer service, we appreciate the opportunity granted to restore the experience. Our fur-family is important to us and we hope to provide them with the best service possible. We are pleased to hear that we were able to create a memorable experience for you. 

We are glad to have you, Leia and Tux as part of the Oneplan family.

Kind Regards,
Oneplan