WvdM
Waldo van der Merwe
1 reviews | Active since Apr 2021
23 Mar 2022, 16:33
Excellent claim support amazing product
Excellent service support. An initial misunderstanding, lack of understanding from my side on the in hospitalisation process resulted in a claim dispute, that was wonderfully handled by Mereshnie. I would like to thank one plan. Both my fur babies was in hospital and both was supported and paid. Thank you so much. I would recommend Oneplan for any fur baby parent. Excellent support.
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Oneplan Insurance's replyOfficial
23 Mar 2022, 18:32Hi Waldo,
Thank you for the positive feedback. We are pleased to hear that Mereshnie, and the team was able to assist you in a wonderful manner. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are delighted that the issue has been resolved. We look forward to keeping you impressed for the years to come.
Please give our love to Olivia Grace and Rory Lusko.
Thank you for the positive feedback. We are pleased to hear that Mereshnie, and the team was able to assist you in a wonderful manner. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are delighted that the issue has been resolved. We look forward to keeping you impressed for the years to come.
Please give our love to Olivia Grace and Rory Lusko.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply23 Mar 2022, 18:32
Official
Hi Waldo,
Thank you for the positive feedback. We are pleased to hear that Mereshnie, and the team was able to assist you in a wonderful manner. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are delighted that the issue has been resolved. We look forward to keeping you impressed for the years to come.
Please give our love to Olivia Grace and Rory Lusko.
Thank you for the positive feedback. We are pleased to hear that Mereshnie, and the team was able to assist you in a wonderful manner. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are delighted that the issue has been resolved. We look forward to keeping you impressed for the years to come.
Please give our love to Olivia Grace and Rory Lusko.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan