TB
Travis B
1 reviews | Active since Sept 2022
28 Sept 2022, 13:15
Excellent and Caring Service!!!
We have had the pet policy for a couple of years now - we have had to use it extensively the last couple of months as our fur baby was diagnosed with Lymphoma (cancer).
We have had nothing but EXCELLENT service from Robyn Kotze, from payments all the way to her caring nature - she is an asset to your company!!!
I would highly recommend One Plan Pet Insurance - they have made a difficult situation that much easier!!! Thank you to Robyn and One Plan!!!!!!!
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Replies (1)
Oneplan Insurance's replyOfficial
28 Sept 2022, 14:35Hi Travis,
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Robyn and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations as we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Tipsy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Robyn and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations as we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Tipsy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply28 Sept 2022, 14:35
Official
Hi Travis,
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Robyn and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations as we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Tipsy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Robyn and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations as we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Tipsy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan