AK
Arnold K

1 reviews | Active since Dec 2011

11 Jun 2015, 11:20

Excelent Quality

On the 11th of June 2015, I received a call from Oneplan Health Insurance after I had sent them the necessary documents to add my new born baby to my Policy the previous day.<br> The person on the other side of the line was Thebe Modisse. he sounded very enthusiastic and energetic, he made me feel very comfortable while asking some security questions to make sure he was speaking to the policy holder. he was so courteous, patient and went as far as helping me send invoices to the correct departments which it wasn't the reason for his call after asking me if he can help with anything else.<br> BIG UP THEBE, keep doing a wonderful job<br> <br> Kind Regards<br> Arnold Khumalo <br> <br>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Jun 2015, 11:56
Official
Hello arnoldk,

The management team of OnePlan Heath Insurance thanks you for the kind words obtained in the above compliment.

We will also be sure to share this with Thabe.

Kind Regards,
Shanice Maistry
Customer Care Department