LP
Leo P

1 reviews | Active since Mar 2009

29 Dec 2022, 13:47

EVERY INTERACTION WITY ONEPLAN IS PATHETIC!!!

Too busy pushing false 5 star ratings to give proper service. You have listed my animals incorrectly as dogs when they are cats despite having PICTURES of them!!! Then I hear stories of how it'll take underwriting however long it takes to fix. So if I need to admit them I'll get more stories of how I'm trying to admit cats when you made the error of them as dogs!!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Dec 2022, 20:51
Official
Good day Leo 

Thank you for taking the time to bring this matter to our attention. 
 
 We sincerely apologize for any inconvenience caused. 
 
 Please be assured that we are looking into this matter urgently and will provide you with feedback. 
 
 We thank you for your patience and we hope that we are able to resolve your issue as soon as possible. 

Regards, 
The Oneplan Team