RV
Ronell V
1 reviews | Active since Aug 2016
19 May 2025, 14:15
Efficient processing of Vet claim - Mylo Venter
I would like to compliment Reabetsoe Letsatsi on the effective and efficient way in which she managed my fur baby's claim. For the first time I received all the money I paid on my Vet bill without any hassle or fuss. Thank you, I especially appreciate the empathy and well wishes for the passing of my sweet boy, Mylo.
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Oneplan Insurance's replyOfficial
19 May 2025, 14:27Hi Ronell,
Thank you for sharing such a heartfelt message. We're deeply sorry for your loss—losing a beloved fur baby like Mylo is never easy, and our hearts go out to you. We're truly glad that Reabetsoe was able to support you during this difficult time with empathy, efficiency, and care. It means so much to us to know that the claims process was smooth and that you felt taken care of without any added stress.
Thank you for sharing such a heartfelt message. We're deeply sorry for your loss—losing a beloved fur baby like Mylo is never easy, and our hearts go out to you. We're truly glad that Reabetsoe was able to support you during this difficult time with empathy, efficiency, and care. It means so much to us to know that the claims process was smooth and that you felt taken care of without any added stress.
We’ll be sure to pass on your kind words to Reabetsoe—she’ll be honoured to know she could make a difference when it mattered most. Thank you for allowing us to be part of Mylo’s journey.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply19 May 2025, 14:27
Official
Hi Ronell,
Thank you for sharing such a heartfelt message. We're deeply sorry for your loss—losing a beloved fur baby like Mylo is never easy, and our hearts go out to you. We're truly glad that Reabetsoe was able to support you during this difficult time with empathy, efficiency, and care. It means so much to us to know that the claims process was smooth and that you felt taken care of without any added stress.
Thank you for sharing such a heartfelt message. We're deeply sorry for your loss—losing a beloved fur baby like Mylo is never easy, and our hearts go out to you. We're truly glad that Reabetsoe was able to support you during this difficult time with empathy, efficiency, and care. It means so much to us to know that the claims process was smooth and that you felt taken care of without any added stress.
We’ll be sure to pass on your kind words to Reabetsoe—she’ll be honoured to know she could make a difference when it mattered most. Thank you for allowing us to be part of Mylo’s journey.
Kind regards,
Oneplan.
Kind regards,
Oneplan.