EH
Elize H

1 reviews | Active since Dec 2020

28 Feb 2024, 17:18

Effective and efficient and empathetic service as they know that when my fur baby is sick then life is upside down for me

Effective and efficient and empathetic service as they know that when my fur baby is sick then life is upside down for me. They are super supportive and go out of their way. Answer WhatsApp fast and provide answers to all my questions and even go the extra mile to WhatsApp me the forms for in case my fur baby has to get an operation. I honestly appreciate them so much 🙏❤️

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Feb 2024, 18:16
Official
Hi Elize,

Thank you for taking the time to post this wonderful compliment on the service you received from the team. 
 
We are so sorry to hear about the events that have occurred with your fur-baby. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We are pleased to hear that despite the circumstances our team has made a lasting impression on you.
Please give our love and well wishes to your fur-baby and we hope that he has a speedy recovery.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
 
Kind Regards,
Oneplan