pM
puleng M

1 reviews | Active since Nov 2013

04 May 2015, 09:43

easy to deduct money out of my account

This company is a ****,its easy for them to deduct their premiums but very difficult to claim. No one in Rustenburg know or accept this card. used R50 to call their call center but invain. no help nothing my dog it is still very sick

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply04 May 2015, 13:00
Official
Hello A129111,

As per telephonic discussion, please note that your would need to load funds onto your card in order to pay your vet for services rendered.

Please note that funds are now available on your card in order for you to pay your vet.

Kindly note that you may also load funds in future by dialling *120*17526# from your cellphone and kindly follow the prompts.

I would like to taking this opportunity to wish Bobby a speedy recovery.

Kind Regards
Ronald Govender
Onepet Customer Care