HH
Haseena H

1 reviews | Active since Jul 2024

31 Jul 2024, 10:21

Easy and seamless from claim to refund

Easy and seamless from claim to refund. We have been with one plan for many years. We lost our Lulu recently and Sibusiso Ncabaca and Keogile were fast and efficient with final claim and taking the stress out of the sad situation.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply31 Jul 2024, 12:39
Official
Hi Haseena,

Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. 

Our clients and fur-babies are important to us, we aim to always provide them with the best service possible. We are so pleased to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so sorry to hear about the passing away of your fur-baby, Lulu. Our deepest sympathies to you and your family. 

We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time. 

May the memories you share with Lulu forever be close to your heart. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan