Easy and efficient access, friendly staff

Hi Bianca,

Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
 
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
 
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance. 

Please give our love to Sophia and Caan.
   Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
  
 ind Regards,
 neplan