Don't know how to process a Cancellation

Onepet's service just gets worse and worse even after you cancel and the confirmed the cancellations. How they keep just debiting your account. If one months notice has been given then you have no right to keep taking the funds when i'm no longer with you and as of the 30/09/2017 was the last day of cover. My new Pet insurer is 100x better and offer way better service than Onepet! At least when they say the cover things they cover it!!!!! I've asked to be removed from your system and for you people to stop debiting my account, but why would you do that, easier to rather keep taking peoples money when you have NO Right!!! I'm truly disgusted how you do business.

I'm also grateful September was the last time I've ever needed to deal with Onepet!!! People should rather try a different pet insurer as at least they know they will be covered.

This honestly needs to be sorted out!