1 reviews | Active since Mar 2009
Don't hold your breathe with One Plan you will die.
I have had it with One Plan. Our relationship is a rather new one and I'm regretting ever joining One Plan. Every day I have that eerie feeling of what's going to happen today. Without fail something wrong happens. Started with them not sending a membership card, them charging me for a replacement card. Then I went for Gp visit and uploaded an invoice immediately after I had paid the doctor. Then One Plan sends sms's that I should upload the invoice which i do again. Last week i was suffering from a toothache so I load a claim. Setup an appointment with denist. Funds reflect that i can pay the dentist. Only to find they have cancelled the card I have and haven't given any indication that I have a cancelled card. So now I can't pay the doctor out of my pocket. With the hope of getting my money back from the withdrawal. Niks nada nothing. Mind you I have uploaded the recipet. I was sent a message to upload again. I have contributed so much much money to be treated like. I'm hoping not to endue One Plan ever. All I hear are horror stories from hospital about One Plan sending acknowledgement letters and One plan not honouring payments. I just want the money I paid last week for the dentist before we have problems.
Please accept our sincerest apologies for what has transpired.
Kindly note that an email has been sent to you; Please refer to your email in this regard.
Kind regards
The Oneplan Team
Please accept our sincerest apologies for what has transpired.
Kindly note that an email has been sent to you; Please refer to your email in this regard.
Kind regards
The Oneplan Team
