Do not use One Plan Health if you are looking for a Medical Insurance

I recently had a premature baby (20/02/2019). Since then I have had so many hassles with One Plan Health in paying for anything. They have not paid for any doctors, surgeons, hospitals etc, there is always one excuse after the next and they reject the claims one after the other. This has been going on for two months now. The hospital phones me every day looking for payment and the hospital is now starting to threaten me with lawyers. I have phoned the medical insurance on several occasions, but every time I get the run around. I have had to take out a personal loan to pay for most of the cost, but the hospital account is still outstanding. Why am I paying for a health insurance when they do not pay for anything. I feel that they have ****** my money for the past 5 years.

The incident with the premature birth of my baby is not the only incident, there have been many other hassles I have had with them. I am unfortunately in a situation that I can not afford a proper medical aid, that is why we signed up with them, but boy am I sorry we ever did.