Do not take out ONE PLAN INSURANCE, not even for your dog!!

I am very dissatisfied with the service I am receiving from OnePlan Medical services. A month ago I was inquiring OnePlan regarding my policy status. I wanted to know if the policy and premiums were paid up to date, because One Plan informed me that the policy was suspended without any reason.

I received back that all premiums were paid up to date, no short payments and the policy was active.

Today again I received the message that my policy was suspended, after I have submitted a claim. One Plan suspend my membership at least 3 times a year. They refund monies into wrong accounts, promising to rectify it, never do and one never see that money again. Often they claim to have paid the providers and never do so. There are outstanding claims since last year December they have not paid out, after notifying me that they did.

Good luck in finding a hospital who will admit you with One Plan membership. This is no surprise. They are reluctant to pay, don't treat me as a member in a good manner. Make promises they never keep. I'm still waiting for REFUNDS since January. I WILL NOT RECOMMEND ANYONE TO JOIN ONE PLAN! They are either *********** or just find clever ways not to pay out claims.