SC
Sandile C
1 reviews | Active since Jul 2019
14 Apr 2021, 15:59
Disgusting service
I had app**** for services online a rep called me we spoke a bit and i asked her to call me back as i was on my way to a meeting she was so rude that i couldn't even bare to wonder how they treat thier customers
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Oneplan Insurance's replyOfficial
14 Apr 2021, 18:19Good day Sandile,
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for the inconvenience that we have caused you. This is not the level of service we wish to provide our clients with and we will be dealing with this matter accordingly.
Thank you for taking our call and allowing us the opportunity to assist further. As per our telephonic discussion a sales consultant will be in contact with you.
We once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for the inconvenience that we have caused you. This is not the level of service we wish to provide our clients with and we will be dealing with this matter accordingly.
Thank you for taking our call and allowing us the opportunity to assist further. As per our telephonic discussion a sales consultant will be in contact with you.
We once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply14 Apr 2021, 18:19
Official
Good day Sandile,
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for the inconvenience that we have caused you. This is not the level of service we wish to provide our clients with and we will be dealing with this matter accordingly.
Thank you for taking our call and allowing us the opportunity to assist further. As per our telephonic discussion a sales consultant will be in contact with you.
We once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for the inconvenience that we have caused you. This is not the level of service we wish to provide our clients with and we will be dealing with this matter accordingly.
Thank you for taking our call and allowing us the opportunity to assist further. As per our telephonic discussion a sales consultant will be in contact with you.
We once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan