Disgusting service.

I cancelled my one plan policy in November 2017. This already was a battle as they kept deducting money 2 months after I cancelled and did not cancel the policy as requested. As far as my knowledge goes all monies were paid up and cancellation fee was paid. No communication was made to me about outstanding monies. Why would there be as I used what was paid and uploaded slips and invoices from doctor and dentist. The last payment I made to doctor there was some difficulties uploading the one slip. I attempted numerous times to upload but still stayed pending.

I am now receiving a letter of demand from NuDebt on behalf of One plan to pay R125 after more than a year. Because of a error on their side and the terrible service they offer. I am extremely unhappy with one plan and will not recommend anyone to them because of this and will advise family members to join a different health insurance scheme. This is honestly unacceptable. After more than a year they now want to communicate and cannot provide any documentation as proof which I did request. Disgusting service and I refuse to have any dealings with this company and as before mentioned will recommend that everyone choose a different health insurance. Not worth the trouble.