1 reviews | Active since Jul 2016

02 Aug 2017, 13:16

Disgusting service

<p>Referred to debt collection company without consulting with me first. Worst company to deal with. Pathetic and useless. As for their customer services department - clueless. This company needs investigation.</p>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply04 Aug 2017, 09:10
Official

Hi Jay,

At the outset, we would like to apologize for the communication that was sent to you by NuDebt. This is a company that is acting on behalf of OnePlan and is responsible for contacting clients that have outstanding balances. Unfortunately, they have contacted a handful of clients incorrectly, we are glad to inform you that this has since been rectified and you may ignore the initial communication. Further communication will be sent out to the relevant clients.

Kind Regards,

The Oneplan Team