mG
mbali G

1 reviews | Active since Sept 2014

07 Aug 2019, 16:02

Disappointed

It's my 3rd encounter with either their call center or chatting with the consultants on the app, they don't know their product most of the time, they either tell you different things or they don't know. Even now I'm asking Thabsile on the app about my funds she just reads and keeps quiet, which shows in competency, I think I'm gonna regret ever taking this medical insurance

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Aug 2019, 11:05
Official
Hi there Mbali, 

We're truly sorry to hear about the service that you've received. 

Kindly note that an email has been sent to you in this regard. Please refer to your email. 

Kind regards
The Oneplan Team