Did my claim on the WhatsApp platform as the App does not work

Hi Michelle,  

Thank you so much for sharing your experience with us! We’re sorry to hear that you struggled with the app for a few weeks, but we’re really glad that submitting your claim via our WhatsApp platform was quick and easy for you. 

Our WhatsApp channel is designed to give clients a fast, convenient alternative and it’s wonderful to know it worked smoothly for you. If you’re still experiencing issues with the app, please let us know so we can have a look into the matter and assist promptly. 

Thank you for choosing Oneplan, we’re always here to make things as simple and stress‑free as possible. 

Kind regards, 
Oneplan.