bN
bruce N

1 reviews | Active since Sept 2014

19 Mar 2015, 13:25

default blacklisting

Hi World <br> <br> i recently found out when i was quoting for a car that i have a default judgement in my credit report ,blacklisted by one plan...<br> <br> i made a full payment in November and i was blacklisted in December. so i called one plan and Mandy Brink was on the line with me , they told me that in their system it shows that i paid up the complete money they needed from me , they sent me the proof of payment which state that i did pay them <br> <br> they gave me a number and they said i must call , it was their ITC debt collectors <br> <br> i spoke to them and they told me that this account is no longer with them ,and that one plan took it back ,they added that i must call one plan they are the only one who can help me because they cant . <br> <br> when i call one plan they keep spinning around and not helping me , even today i am still black listed and one plan is doing nothing about it .

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Mar 2015, 09:52
Official
Hello brucen,

Thank you for bringing the above to our attention.

Please note that as per telephonic discussions with the call centre agents, these funds have been recieved 7 months after the cancellation date. We have sent ITC a notification to close this account as monies that were previously owed by yourself are now up to date.

Also please note that ITC's number was given to you as you had requested to speak to them directly.

This query has been closed off from our side.

Trust that you will find the above in order.

Kind Regards,
Shanice Maistry
Customer Care Department