CW
Chantel W

1 reviews | Active since Dec 2016

29 Dec 2016, 10:32

Debit Order without authorisation

<p>I received a quote from Oneplan for my mother, which was not accepted.</p> <p>We now receive a sms saying they will be deducting the account on last day of the month.</p> <p>The quote was never accepted and any deduction would be an ******* one.</p> <p>Refer to quote 383963</p>

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jan 2017, 09:57
Official

Dear Chantel

Thank you for accepting my call.


Please accept our apology. The sms you received was sent in error. Please rest assured there is no debt order raised.


Regards


One plan