DR
Duane R

1 reviews | Active since May 2019

02 May 2019, 13:43

Debit order after cancellation in cool down period

I cancelled my policy within their 7 day cooling period. They phoned me to confirm the cancellation and then they still proceeded with their debit order. No feedback received again.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply02 May 2019, 13:54
Official
Good day Duane, 

We're truly sorry for the inconvenience which has been caused due to this. 

Kindly note that an email has been sent to you in this regard; Please refer to your email. 

Kind regards
The Oneplan Team