EI
Eve I
1 reviews | Active since May 2020
05 Sept 2026, 08:58
Dealing with OnePlan has been a breeze
Dealing with OnePlan has been a breeze. Fast authorizations, quick service from their customer care. I recently dealt with Athi to remove my pet from my policy because he's gone missing. I was treated with kindness, sympathy and understanding far beyond my expectations. Most people say pets are just animals, but OnePlan treats pets like family 💙
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Oneplan Insurance's replyOfficial
05 Sept 2026, 10:37Hi Eve,
Thank you for your heartfelt feedback. We're delighted to hear that you've had such a positive experience with Oneplan, from fast authorisations to efficient customer care support. Your kind words mean a great deal to us.
A special thank you for recognising Athi. We're pleased that he was able to assist you with compassion, understanding, and kindness during what must be a very difficult and uncertain time. We understand how much pets mean to their families, and we're grateful that Athi was able to provide the support you needed.
We sincerely hope for your pet's safe return and thank you for trusting Oneplan.
Kind regards,
Oneplan.
Thank you for your heartfelt feedback. We're delighted to hear that you've had such a positive experience with Oneplan, from fast authorisations to efficient customer care support. Your kind words mean a great deal to us.
A special thank you for recognising Athi. We're pleased that he was able to assist you with compassion, understanding, and kindness during what must be a very difficult and uncertain time. We understand how much pets mean to their families, and we're grateful that Athi was able to provide the support you needed.
We sincerely hope for your pet's safe return and thank you for trusting Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply05 Sept 2026, 10:37
Official
Hi Eve,
Thank you for your heartfelt feedback. We're delighted to hear that you've had such a positive experience with Oneplan, from fast authorisations to efficient customer care support. Your kind words mean a great deal to us.
A special thank you for recognising Athi. We're pleased that he was able to assist you with compassion, understanding, and kindness during what must be a very difficult and uncertain time. We understand how much pets mean to their families, and we're grateful that Athi was able to provide the support you needed.
We sincerely hope for your pet's safe return and thank you for trusting Oneplan.
Kind regards,
Oneplan.
Thank you for your heartfelt feedback. We're delighted to hear that you've had such a positive experience with Oneplan, from fast authorisations to efficient customer care support. Your kind words mean a great deal to us.
A special thank you for recognising Athi. We're pleased that he was able to assist you with compassion, understanding, and kindness during what must be a very difficult and uncertain time. We understand how much pets mean to their families, and we're grateful that Athi was able to provide the support you needed.
We sincerely hope for your pet's safe return and thank you for trusting Oneplan.
Kind regards,
Oneplan.