1 reviews | Active since Feb 2011
**************** oneplan
Another **************** by oneplan which unclear contractual agreement was that makes it difficult to cancel their even though it the plan doesn’t work for the intended purpose. Now that I want to cancel and I need by money back I am told about cancellation policy which was not read to me during an agreement conversation. I took out the policy for my wife and my daughter ofwhich a oneplan consultant told me I am just account payer therefor she will discuss the policy clauses with the insured. I was debited R799 on 01/03/2019 and the card was not delivered as per the agreement. Last month oneplan tried to debit me but the was no funds in my account. This month oneplan debited me R1228 without even talking to me as a result this brings about disrepute in my finances. I have not used the services from oneplan and I want all my money back because I feel being ****** and humiliated by the treatment from oneplan. I am a poor South African and every cent on my salary counts towards the future of my family. I need my money because I believe I am being ****med in the name of oneplan. I personally used to have a oneplan health cover which never worked and I was force deep to cancel it. I thought it would work my wife and daughter but only to my dispair and dismay it’s not working and it’ll never work for me or my family. I am warning South Africans to be aware of companies that loot money out of them for no services rendered.
We're truly sorry to hear about what has transpired & experience which you've had with us.
Please allow us some time to look into the matter and we will revert back to you shortly.
Kind regards
The Oneplan Team
We're truly sorry to hear about what has transpired & experience which you've had with us.
Please allow us some time to look into the matter and we will revert back to you shortly.
Kind regards
The Oneplan Team
Kind regards
The Oneplan Team
Kind regards
The Oneplan Team
