NP
Nadine P
1 reviews | Active since May 2015
08 Sept 2023, 13:54
Day to day benefits are great
Day to day benefits are great. It’s easy to go see a doctor or dentist. However, when it comes to going into hospital or hospital treatments, there is always an issue.
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Replies (1)
Oneplan Insurance's replyOfficial
08 Sept 2023, 16:51Hi Nadine,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any hassles that you may experience with regard to in-hospital claims. Kindly note that a pre-authorization is required for in hospital claim to be processed accordingly.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any hassles that you may experience with regard to in-hospital claims. Kindly note that a pre-authorization is required for in hospital claim to be processed accordingly.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Sept 2023, 16:51
Official
Hi Nadine,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any hassles that you may experience with regard to in-hospital claims. Kindly note that a pre-authorization is required for in hospital claim to be processed accordingly.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any hassles that you may experience with regard to in-hospital claims. Kindly note that a pre-authorization is required for in hospital claim to be processed accordingly.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship
Kind Regards,
Oneplan