DD
Dominique D
1 reviews | Active since Mar 2021
10 Jan 2024, 19:01
Customer service appreciation
Mandy Mchunu assisted me with a query regarding my OnePlan medical insurance. She explained the details around the issue I had and did so with the patience (and humour 😊) it deserved. Mandy, thank you for having such a positive effect on my day. And to OnePlan, as always, thank you for the good vibes!
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
11 Jan 2024, 08:10Hi Dominique,
Thank you for taking the time to compliment Mandy and the team on their excellent customer service, we strive to achieve this in every single interaction. Our clients are our number one priority, and we are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to compliment Mandy and the team on their excellent customer service, we strive to achieve this in every single interaction. Our clients are our number one priority, and we are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Jan 2024, 08:10
Official
Hi Dominique,
Thank you for taking the time to compliment Mandy and the team on their excellent customer service, we strive to achieve this in every single interaction. Our clients are our number one priority, and we are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to compliment Mandy and the team on their excellent customer service, we strive to achieve this in every single interaction. Our clients are our number one priority, and we are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan