AC
Ankia Cronjé
1 reviews | Active since Sept 2020
16 Feb 2022, 10:16
Customer care Ruan
Excellent customer service from Ruan but the claims department really needs to up there game...
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Oneplan Insurance's replyOfficial
16 Feb 2022, 12:23Hi Ankia,
Thank you for taking the time to post this wonderful compliment on the service you received from Ruan. We have noted your concerns mentioned in the above escalation to improve our services and we will escalate it to the relevant department. Our clients are our number one priority, and we aim to provide them with the best service possible.
We are delighted to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Ruan. We have noted your concerns mentioned in the above escalation to improve our services and we will escalate it to the relevant department. Our clients are our number one priority, and we aim to provide them with the best service possible.
We are delighted to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Feb 2022, 12:23
Official
Hi Ankia,
Thank you for taking the time to post this wonderful compliment on the service you received from Ruan. We have noted your concerns mentioned in the above escalation to improve our services and we will escalate it to the relevant department. Our clients are our number one priority, and we aim to provide them with the best service possible.
We are delighted to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Ruan. We have noted your concerns mentioned in the above escalation to improve our services and we will escalate it to the relevant department. Our clients are our number one priority, and we aim to provide them with the best service possible.
We are delighted to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan