1 reviews | Active since Feb 2014
Customer Care Consultant
Onepet's customer care consultant, Njabulo Dlamini is an exception to the rule, I have not had such wonderful service from an individual in a long time, I called him with a small problem this morning, he asked me to send some information through to clarify some things, which I did, he called me back to let me know that it was all sorted out and that he had updated my policy details with all the correct information for all future claims, so as not to have the same problem/delays again.
Fantastic service, thank you Njabulo!
Hi Andrea,
Thank you for your positive feedback. Njabulo is a real asset and we're truly glad to hear that he was able to assist you.
We will certainly pass your kind words on to him. Thank you for choosing Oneplan for your lovely fur-babies health care needs.
Regards,
The Oneplan Team
Hi Andrea,
Thank you for your positive feedback. Njabulo is a real asset and we're truly glad to hear that he was able to assist you.
We will certainly pass your kind words on to him. Thank you for choosing Oneplan for your lovely fur-babies health care needs.
Regards,
The Oneplan Team
