nM
nomzamo M
1 reviews | Active since Oct 2017
29 May 2022, 11:53
Cruel
I told you people that I’m unemployed I have no income and you will be putting my account to negative! why you sending me this sms? What level of cruelty is this?
Hi ********, a friendly reminder that your monthly premium for your policy, Oneplan Executive is due on 2022/06/01. Regards, The Oneplan Team
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Oneplan Insurance's replyOfficial
29 May 2022, 15:19Good day Nomzamo,
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused.
Kindly note that the SMS notification that you have received is a standard SMS notification and as per the conversation you had with our Cancellations consultant on the 25th of May 2022 your policy has been set to cancel.
Our well wishes are with you.
We are sad to see you go, but we do hope to have you part of the Oneplan family again.
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused.
Kindly note that the SMS notification that you have received is a standard SMS notification and as per the conversation you had with our Cancellations consultant on the 25th of May 2022 your policy has been set to cancel.
Our well wishes are with you.
We are sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply29 May 2022, 15:19
Official
Good day Nomzamo,
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused.
Kindly note that the SMS notification that you have received is a standard SMS notification and as per the conversation you had with our Cancellations consultant on the 25th of May 2022 your policy has been set to cancel.
Our well wishes are with you.
We are sad to see you go, but we do hope to have you part of the Oneplan family again.
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused.
Kindly note that the SMS notification that you have received is a standard SMS notification and as per the conversation you had with our Cancellations consultant on the 25th of May 2022 your policy has been set to cancel.
Our well wishes are with you.
We are sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,
Oneplan
Oneplan