1 reviews | Active since Aug 2016
****py one plan putting clients lives at ris****
Ok so im extremely upset with these people they are a joke ... im like really very sick started vomiting last night around 22:00 started having stomache cramps and then my tummy started running thought maybe flu bug ... around 13:00 today my timing might be off but i then noticed some blood in vomit and i immediatly went on oneplan app and sent a message aski g if i may go to the er and if there would be any money that i would have to pay , the reply i got was call one plan ... what a joke as i barely have energy to get out of bed or away from the bathroom ... anyway i called twice i was told that i must make a gp appointment only then they can refer me to the er what **** is that ... i cant get appointment by gp today already fully booked i the called netcare to confirm if they indeed accept one plan shocker they don't so my gosh whag do i do from here write goodbuy noted to my afmily just in case i die i called one plan again told them that netcare doesnt accept them and that i would have to pay out of my pocket ... this chick then sai one plan is not refusing ma heath care ahm what would you call this i think no i know they are i must be able to go to netcare er without even being sent from pillar yo post the whole damn day and according to this chick from one plan my condition isnt life thretning do i may not use er . So what i am nou totally dehidrated vomiting blood and runny tummy and cant hold anything not even water in and this is not a serious enough condition to go to the er without having to worry that i cant pay out of my pocket why the hell would anyone want to be with a pathetic medical insurance like this i will be lookinv out for a nother service provider it has never been a pleasure being with one plan ... i hope no one els gets this **** service from them. Ill now have to make a dr appointment fro tomorrow hopefully i dont die then since my condition is not bad enough according to one plan ...
Hi Sunet,
I do sincerely apologise for your experience with us and for any inconvenience caused by this.
Kindly allow us some time to look into the matter and revert back to you.
Regards,
The Oneplan Team
Hi Sunet,
I do sincerely apologise for your experience with us and for any inconvenience caused by this.
Kindly allow us some time to look into the matter and revert back to you.
Regards,
The Oneplan Team
