PR
Pryce R
1 reviews | Active since Jun 2024
19 Jun 2024, 10:03
Continued POPIA Violations
Continued unsolicited and harassing sales calls, in volitation of POPIA.
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Replies (1)
Oneplan Insurance's replyOfficial
19 Jun 2024, 10:27Dear Pryce,
Thank you for bringing this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and, apologize for any inconvenience caused. We take customer feedback seriously to improve our service and process to ensure that we meet our client's expectations.
Kindly note that records on our system confirm that we received a query on our Pet Insurance product via our website and our Sales team attempted to reach you with regards to that. We will send communication to the relevant department to inform them to remove your details from our system.
Once again, we apologize for any inconvenience caused.
Kind Regards,
Oneplan
Thank you for bringing this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and, apologize for any inconvenience caused. We take customer feedback seriously to improve our service and process to ensure that we meet our client's expectations.
Kindly note that records on our system confirm that we received a query on our Pet Insurance product via our website and our Sales team attempted to reach you with regards to that. We will send communication to the relevant department to inform them to remove your details from our system.
Once again, we apologize for any inconvenience caused.
Kind Regards,
Oneplan
Oneplan Insurance's reply19 Jun 2024, 10:27
Official
Dear Pryce,
Thank you for bringing this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and, apologize for any inconvenience caused. We take customer feedback seriously to improve our service and process to ensure that we meet our client's expectations.
Kindly note that records on our system confirm that we received a query on our Pet Insurance product via our website and our Sales team attempted to reach you with regards to that. We will send communication to the relevant department to inform them to remove your details from our system.
Once again, we apologize for any inconvenience caused.
Kind Regards,
Oneplan
Thank you for bringing this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and, apologize for any inconvenience caused. We take customer feedback seriously to improve our service and process to ensure that we meet our client's expectations.
Kindly note that records on our system confirm that we received a query on our Pet Insurance product via our website and our Sales team attempted to reach you with regards to that. We will send communication to the relevant department to inform them to remove your details from our system.
Once again, we apologize for any inconvenience caused.
Kind Regards,
Oneplan