RS
Rose S

1 reviews | Active since Sept 2022

23 Sept 2022, 11:49

Compliments to one plan pet insurance

We had a problem with a claim, however Thandiwe m in customer care department and Angel in the claims department assisted us so efficiently and were so friendly and helpful that it turned a negative experience into a positive one. They are both great assets to their company.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Sept 2022, 12:28
Official
Hi Rose,

Thank you for sharing your positive service experience with us and for letting us know how helpful Thandiwe and Angel was. Your 5-star rating on the service received is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances the team has made such a lasting impression on you. We look forward to keeping you impressed for the years to come.
  
Thank you for being a part of the Oneplan Family.
 
Kind Regards,
Oneplan