CE
Charmaine E

1 reviews | Active since Feb 2021

18 Feb 2021, 10:21

Compliment

I am writing this note as a humble note of appreciation for the outstanding customer service provided by Suzan Mnisi received yesterday. I joined the policy yesterday for my dog and it was such a pleasure to deal with Suzan.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Feb 2021, 11:19
Official
Hi Charmaine,

We love that Suzan made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. 

Welcome to the family, we look forward to a long and fruitful relationship. 
 
Kind Regards,
Oneplan