AK
Ayanda K

1 reviews | Active since Mar 2009

04 Dec 2021, 13:42

Compliment

<div>I would like to compliments the service I have received from your customer service consultant Thabo Mabunda. He went beyond his duty to make sure my concerns were resolved when I called the customer services and I needed to take my Dog to the Vet. The call got cut and he called me back and requested proof of payment and a blocked I had was removed and he called after that to inform me and also made a claim for me. He made me to have more confidence on One Plan</div>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply06 Dec 2021, 08:52
Official
Hi Ayanda,

We love that Thabo, and the team made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we are pleased to hear that Thabo was able to create a memorable experience for you in your time of need. Please give our love to Taryen.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan