Complain and warning to other users

Item: Oneplan Insurance
Rating: 1
Author: Heleen P

No star actually. No idea what customer service means. Their service is about lives - but they dont care!!!! Happy to take your money for monthly premiums, but that is where it STOPS dead. Promises and promises..... no delivery.

Helpful (0)

Replies (2)

Oneplan Insurance's replyOfficial

25 Sept 2018, 08:09

Hi Heleen,

We're sorry to hear about your experience with us and for any inconvenience caused by this.

Kindly allow us some time to have a look into the matter and we will revert back to you shortly.

Regards,

The Oneplan Team

Oneplan Insurance's reply25 Sept 2018, 08:09

Official

Hi Heleen,

We're sorry to hear about your experience with us and for any inconvenience caused by this.

Kindly allow us some time to have a look into the matter and we will revert back to you shortly.

Regards,

The Oneplan Team

Oneplan Insurance's replyOfficial

25 Sept 2018, 17:00

Good day Heleen,

Kindly note that we have tried to contact you to no avail. May you kindly refer to your emails for the response pertaining to your complaint.

Regards,

The Oneplan Team

Oneplan Insurance's reply25 Sept 2018, 17:00

Official

Good day Heleen,

Kindly note that we have tried to contact you to no avail. May you kindly refer to your emails for the response pertaining to your complaint.

Regards,

The Oneplan Team