Competent and efficient Elaine Roets

I've had the unpleasant experience to take my dog to the vet for a sonar and scan for his prostate that was swollen 3 times the normal size. I put in a claim which was approved. The vet suggeted that due to the size of the prostate we should consider castrating him. A week later we took him in for his operation which ended up costing more than expected. I submitted the claim and asked if I can request a refund for the extra funds I had to pay out of my pocket. Elaine Roets was so helpful and quick with all correspondence and my claim for refund was approved within no time. Thank you for your swift and friendly service Elaine. 🌟