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diane N

1 reviews | Active since Oct 2010

08 Sept 2022, 21:42

Commendation One Plan Pet Insurance

My pets were insured through One Pet for about 8 years. I was extremely happy with their service and had no problems with claims. My pet passed on in August and today I received a gift from a One Pet, a candle and a card with the most touching words.

Thank you One Plan Pet insurance for your kindness and not forgetting your efficiency during our insured period.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Sept 2022, 07:46
Official
Hi Diane,

Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. 

We are so sorry to hear about the passing away of your fur-baby Mishka. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Mishka was lucky to have found a family as loving as yours. 
    
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the current situation we were able to assist professionally and with compassion during this difficult time. 

May the memories you share with Mishka forever be close to you heart.
   
Kind Regards,
Oneplan