Claims not finilized

<p>I took my dog for routine care and some treatment, I submit the claims on one invoice. My mistake as they can't do it like this.</p> <p>I spoke to various people about htis and was giventhe run around. That I can't do both at the same time.</p> <p>I said then take one off and let me know what the cost are, no answer and no help.</p> <p>Today yet again I spoke to a consultant and I was told that the policy is not one year old so I cant claim.</p> <p>See attached there brochure on their website that state clear that there is a 30 day waiting period on all policies.</p> <p>I don't know what to do as I get no joy from them.</p>